RCU Addresses COVID-19 Pandemic

A statement from Roberta Bobicki, the CEO at the Revelstoke Credit Union, addressing COVID-19 has been released. In it, Bobicki details how COVID-19 is impacting the RCU, and the precautions and steps they are taking to keep staff and clients safe.

To All Members & Clients of Revelstoke Credit Union (RCU) & RCU Insurance Services (RCUI) …

There is no higher priority for our Credit Union family than the health and safety of our employees, clients and the community as a whole. We are closely monitoring the evolving situation surrounding the Coronavirus (COVID19) and continue to follow the guidance of the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), international, regional, provincial and local authorities.

This guidance has directly informed and shaped our business continuity efforts and we want to be certain that you’re aware of our plans. We are taking immediate preventative steps within our offices:

1) Hand sanitizers, wipes and tissues are provided, and we ask that you use them

2) We would like to keep a personal space between employee and client of ideally 6 feet, but no less than 3 feet

3) If you are coughing, symptomatic or feeling unwell, we ask that you not come into our premises. We will assist you by phone or email

4) Use your own pen

5) Staff have been asked to suspend any unnecessary travel and may be subject to a 14-day period of isolation on return

6) If you have recently travelled, we ask that you not come into the branch for 14 days after your return

7) Employees at highest risk will be given the option to work “virtually” from home

8) We have cancelled employee attendance at all conferences

9) We are strongly recommending that employees avoid large gatherings

10) The use of the RCU Community meeting room at RCU Insurance has been suspended until further notice, any meetings scheduled for this room will not be taking place in this location

11) Popcorn Friday will be suspended for the duration of this event

For the future, depending on how the pandemic unfolds, we are making plans for creative ways to continue to provide services to our members in the event that face to face interactions are not possible. We will keep you informed if and when this occurs.

We all need to do our part in containing this virus. Revelstoke is a community with many international visitors and many locals who travel, especially at this time of the year. RCU is choosing to be pro-active and err on the side of caution for everyone’s health and safety.

Roberta Bobicki

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