RCU Offers New Service Delivery Options – Including Help For Seniors Who Need to Cash Pension Cheques

A message from Roberta Bobicki, CEO, REVELSTOKE CREDIT UNION

To All Members & Clients of Revelstoke Credit Union (RCU) & RCU Insurance Services (RCUI). In that our offices are no longer accessible to our members & clients; we are committed to providing you with the highest level of service and support possible during this crisis. Thank you for your understanding.

SENIORS who normally come in to cash their pension cheques, please call and we will make special arrangements to accommodate you. 250 837 6291 Ext 221

Your Revelstoke Credit Union & RCU Insurance TEAMS ARE STILL HERE, just behind the scenes, ready and WAITING TO DELIVER all your financial and insurance needs!! WE are not closed for business only our physical premises.

Please reach out to 250 837 6291

RCU Insurance Services Ext 223

Loan Department Ext 250

Deposit Services Ext 246

Wealth Management Ext 271

General Inquiries Ext 221

Administration Ext 242

PAYMENT or CASH FLOW RELIEF

If you are faced with financial challenges related to the economic disruption caused by this global pandemic, RCU is here to help you. If you are a borrowing Member of Revelstoke Credit Union, either personal or business, please reach out to the loan department. We are committed to providing you with customized relief for your situation. You don’t have to weather this alone.

Please call 250 837 6291 Ext 250

THE FOLLOWING INFORMATION WILL ALLOW YOU TO ACCESS ALL FINANCIAL & INSURANCE SERVICES WHILE PRACTICING SAFE SOCIAL DISTANCING…

DEPOSITS (cash or cheques) can be made at the ATM or in the Night Depository. Night deposits will be processed twice daily.

PAY BILLS online or drop into Night Depository (on wall beside ATM) with signed instructions on where to pay the bill from.

FOR BUSINESSES, call to arrange for a night deposit bag & key so you can use the Night Depository.

LOAN APPLICATION OR MAINTENANCE will be conducted over the phone or via email. Please call 250 837 6291 Ext 250 to arrange for a lender to call you.

GENERAL INSURANCE, Home Policies, Commercial, Liability, Travel will be conducted by phone. Please call 250 837 6291 Ext 223 to arrange for an agent to call you

ICBC will be conducted by phone. Please call 250 837 6291 Ext 223 to arrange for an agent to call you.

WEALTH MANAGEMENT SERVICES, Mutual Funds, Financial Planning, Life Insurance will be done by phone. Please call 250 837 6291 Ext 271

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